Legal

Privacy Policy

Last updated: June 2026

Who we are

Timber On designs and manufactures modular timber homes. When you contact us or request a quote, we act as the data controller for the personal information you provide.

What we collect

We only collect information you choose to share with us, typically through our contact or quote forms:

  • Name and contact details (email, phone)
  • Project information (location, budget, timeline, brief)
  • Any message or files you submit

We may also collect basic technical data when you visit our website, such as browser type and pages viewed. See our Cookies Policy for details.

How we use your data

We use your information to respond to enquiries, prepare quotations, manage projects, and improve our services. We do not sell your personal data to third parties.

Who we share it with

We may share data with trusted service providers who help us operate our website and process form submissions (for example, email delivery services). These providers only process data on our instructions and must keep it secure.

How long we keep it

We retain enquiry and project data for as long as needed to handle your request and for a reasonable period afterwards for record-keeping — typically up to three years unless a longer period is required by law or an active project.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal data, or to object to certain processing. To exercise these rights, contact us using the details below.

Contact

For privacy-related questions or requests, email us at info@timber-on.com.

Related: Cookies Policy